Case 07

RAG Knowledge Platform

RAG Knowledge Platform: Problem: Engineering knowledge is spread across repositories, runbooks, tickets, architecture notes, and project history. Constraints: Source freshness, citation quality, chunking, access boundaries, hallucination control, and explainable answers. Architecture: Curated ingestion pipeline with markdown exports, project metadata, embedding-ready documents, source references, and fallback local answers. Result: The AI assistant can answer infrastructure questions with project context, sources, and a safer boundary around what it knows.

Problem
Engineering knowledge is spread across repositories, runbooks, tickets, architecture notes, and project history.
Constraints
Source freshness, citation quality, chunking, access boundaries, hallucination control, and explainable answers.
Architecture
Curated ingestion pipeline with markdown exports, project metadata, embedding-ready documents, source references, and fallback local answers.
Result
The AI assistant can answer infrastructure questions with project context, sources, and a safer boundary around what it knows.

Related topics: AI infrastructure, Kubernetes/EKS, GitOps, Terraform, observability, platform engineering, cloud architecture.

All case studies · Back to profile